14-day refund policy
Understand when a plan is eligible for a refund and how to request one.
1
Check the purchase date. Refund eligibility is based on the original charge date, so submit the request within 14 days.
2
Contact support with your billing email. Include enough detail for the team to identify the correct subscription quickly.
3
Wait for confirmation. Once approved, the refund timeline depends on the payment processor and your bank.